1. press release, 22.02.2016

EU Project SUPERSEDE will seek improve users quality of experience when using software applications

The SUPERSEDE project, with an € 3.25m of EU funding under the Research and Innovation action from the Horizon 2020 program kicked-off on May 2015. Partners from academia and IT companies are working together with the overall aim to to release the SUPERSEDE software tool-box early 2018.

Consortium members of SUPERSEDE – a project led by the Italian research institution Fondazione Bruno Kessler (FBK) – include SIEMENS, ATOS, Universitat Politècnica de Catalunya (UPC), SEnerCon, Delta Informatica, University of Applied Sciences and Arts Northwestern Switzerland (FHNW) and University of Zurich (UZH).

The team of SUPERSEDE believes the project has the potential to revolutionize software development paradigm by integrating user feedback in the software development process to improve such software to make it simpler and friendly for users. SUPERSEDE aims to change the way developers and users collaborate on the dynamic evolution of software applications.

All steps on software development and evolution consider how the application behaves, and that’s where SUPERSEDE provides an added value. The SUPERSEDE project will provide a unique solution to improve the user experience. Users will be able to test, play and enjoy using applications and feel that the services provided by a given application have been developed and adapted fulfilling their needs and expectations.

The motivation behind the SUPERSEDE project relies on the fact that currently software providers are facing two major challenges, says Anna Perini, project coordinator:

“Firstly, it is difficult for software providers to predict the acceptance of the services and applications they deliver and secondly, the great diversity of execution contexts, with different profiles of user, changing environmental conditions, etc., makes it difficult to personalize the software to every possible situation”

The main motivation behind the SUPERSEDE project is therefore to overcome these challenges by developing a software Toolkit which will transform the feedback provided by users on services and applications, and the large amount of data available when they are being executed, into action-relevant information. This information will enable developers to make decisions regarding software evolution and runtime adaptation.
Three use cases by companies of different profiles will ensure the elicitation of relevant domain knowledge as well as a progressive validation of the methods and tools produced to ultimately provide evidence of potential for productivity gains. These are the SMART Player (ATOS), the interactive Energy Savings Account (SEnerCon) and the Smart City Information API (SIEMENS).

ATOS Smart Player solution Webscasting Media platform is designed for large sport events. The idea with this project is to improve content provider and end-users experience; Supersede will help to reduce timeframes for development while expand ATOS’ offering. It will allow to dynamically configure the Smart player, collect and analyse user feedback in  real-time, customize the  software, improve the business services composition tool and improve end-user quality of Experience.

SEnerCon´s interactive Energy Savings Account is an online monitor for domestic energy consumption. SUPERSEDE will help to improve the usability of our platform (lower the drop out rate) and help us understanding our user needs when it comes to the development of new energy monitoring features.

Siemens’ Smart City Platform is an API management system for accessing data from different sources within the city. SUPERSEDE will help in integrating new feedback mechanisms between the stakeholders of the platform, e.g., between data publishers and application developers, thereby improving the content served by the platform and the platform itself. By analysing and consolidating the feedback collected, the platform will align better with the real stakeholder requirements and thus improve the overall quality of experience of all involved actors.

Project Facts
In order obtain more information or get in touch with the project consortium, please visit us on www.supersede.eu.
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A three years, €3.25m research and innovation action project selected under the ICT-9 Horizon 2020 European program
May 2015 – April 2018

Mrs. Anna Perini – FBK –Fondazione Bruno Kessler